regarding our use of your personal information and how you can access and update that
information. Personal information is information about you that can be used, directly or
indirectly, to identify you (name, phone number, address, date of birth, email addresses, etc.).
Information that does not allow identification of you, is not considered personal information.
without your authorization.
Information Collection and Use
securely utilize our services. The cookies are associated with your account, however, they
utilize a session ID so that your internal account ID is never exposed. Furthermore, we utilize
not expose your personal information. You can disable cookies in your web browser; however,
doing so may prevent you from utilizing most services on our site. An alternative to disabling
cookies is to configure your web browser to delete all cookies upon closing the browser - this
way you can utilize all of Reg-Names's services, while only storing/using cookies while they are
scripts to analyze web requests and site traffic trends, including users' movements around our
site for purposes of gathering demographic information about our user base as a whole. We may
receive data from these providers on an individual or aggregated basis which helps us better
understand web site traffic trends; however, no personal information in our possession is
relayed to any of these providers as part of this process.
As is customary for all providers in Reg-Names's business, our site uses forms to collect
personal information (including your name, address, telephone number, and email address) so you
can place orders, manage your services, and request information and support. We may also request
proof of identification, financial information, or other forms of information necessary to
provide the services that you request.
Any information you transmit to us via forms on our site, or give us in any other way, including
through email, our API, phone, or via contacting our support team will be stored. This
information may be used for purposes of contacting you regarding your use of our services. You
may update personal information stored or request not to be contacted by us - see below under
"Updating Your Information"
We gather certain information that is naturally transmitted as part of handling standard Internet
protocols, such as HTTPS. We use this information, gathered as a result of your use of our
services, via the Internet, to help personalize our site, diagnose problems with our servers,
and to administer our site. This information may include Internet protocol (IP) addresses,
browser type, referring/exit pages, operating system, date/time stamp and/or click-stream data.
We also gather broad demographic information from this data to help us improve our site and
Most domain registrations require publishing contact-related information in WHOIS
(https://en.wikipedia.org/wiki/WHOIS). With most registrars this process, by default, involves
transmitting your personal information to the registries responsible for the top-level domains
in your account(s). Reg-Names is different - by default, we do not transmit your personal
information to domain registries thereby preventing disclosure of personal information in WHOIS.
Our WHOIS privacy service (https://www.Reg-Names.com/Support/WHOIS-Privacy) is free and is
enabled by default. It is still possible for you to transmit and publish your personal
information in WHOIS by explicitly disabling WHOIS privacy on a per domain or account-level
basis; however, you have to explicitly request that this be done via our site.
A few country code top-level domain registries have policies preventing us from protecting your
personal information from being disclosed in public WHOIS - those ccTLDs are listed here:
If you choose to opt out of our free WHOIS privacy service, please review the privacy portion
(where available) of the Registry Policies for the top-level domain in which you wish to or have
registered a domain name to better understand how your WHOIS data is utilized by the individual
registry. Also, please note that when you disable WHOIS privacy, your personal information will
become publically available. This means that anyone can download/store/copy/distribute your
personal information; even if you enable WHOIS privacy later on.
We use security measures to protect against the loss, misuse or alteration of the information
under our control. When you enter sensitive information on our web site forms, we encrypt the
transmission of that information using Transport Layer Security (TLS).
We follow accepted industry standards to protect the personal information transferred to us,
both during transmission and once we receive it. No method of transmission over the Internet, or
method of information storage, is 100% secure. Therefore, we cannot guarantee its absolute
security. If you have any questions about the security of your personal information, you can
contact us: https://reg-names.com/contact.
We utilize "Google Analytics" (https://www.google.com/analytics/) to collect information about
the use of our site, such as how often users visit, what pages they visit, and their click-path
through our site. Google Analytics does not collect personal information as part of this
Google Analytics sets a permanent cookie in your web browser to identify you as a unique user
the next time you visit this site. Use of this cookie is restricted to Google Inc. Information
generated gathered as a result of this process will stored by Google on servers in the United
We use the information received from Google Analytics only to improve our site and the services
that we offer. We do not combine the information collected by Google with any personal
Google’s ability to use and share information collected by Google Analytics about your visits to
can prevent Google Analytics from recognizing you on return visits to our site by deleting the
Google Analytics cookie, or following the technique(s) described above in the Tracking
Data Retention and Access
Upon request we will provide you with a confirmation about whether we hold, or process on behalf
a third party, any of your personal information. You may access, correct, or request deletion of
your personal information by contacting us using any of the methods below:
Access your account on our site: https://reg-names.com/login
You may send us mail at our physical address listed here:
You may send an email to [email protected]
To deactivate your account, please login and submit an authenticated contact form here:
Reg-Names will respond to requests for access or to modify or deactivate personal information
thirty (30) days.
Do Not Track Browser Setting
Some browsers allow you to automatically transmit a "Do Not Track" signal to web sites that you
visit. There is no established consensus as to what "Do Not Track" means in this context. We do
currently consider this signal from browsers when offering services on our site. To learn more
"Do Not Track", you can visit: https://allaboutdnt.com/
What Happens to Your Personal Information if You Cancel Your Reg-Names Account
If your Reg-Names account is cancelled all of your personal information is placed in
status in our databases. Even though your account may be deactivated, that does not mean your
personal information has been deleted from our databases. We will retain and use your personal
information as necessary in order to meet our legal obligations.
Updating Your Information
After logging into your account on our site, you may update your account information or opt-out
receiving communications from us at any time (Account Home > "account maintenance" and/or
Home > "contact manager").
Please recognize that, where your personal information is necessary for the provisioning your
requested services, or for the operation of our systems, the collection, use and disclosure of
personal information is required and you cannot opt-out or delete the information without
terminating your services/products.
Transfer of Data Abroad
If you are using our site from a country other than the country in which our servers are located,
any of your communications with us may result in the transfer of information across
borders. You acknowledge and agree that in order to service our customers' requests, inquiries
and/or issues, our support operations, including support provided via phone, chat, and email,
spread around the globe. Therefore, when you place a call, chat, or email from your country, it
possible that the call, chat, or email will be supported by Reg-Names personnel in another
(including, for example, one outside of the EEA), and that any information provided will be
transferred to that country. Regardless of any data transfer abroad, your information will be
with our customer service personnel, or otherwise communicating electronically with us, you
to such transfers.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and
with the law. We will disclose any information about you to government or law enforcement
or private parties as we, in our sole discretion, believe necessary or appropriate to respond to
claims and legal process (including without limitation subpoenas), to protect our property and
rights or the property and rights of a third party, to protect the safety of the public or any
person, or to prevent or stop activity we consider to be illegal or unethical. We will also
your information as required to comply with ICANN's regulations, rules and policies.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in
event that we are required to provide your personal information to third parties as part of
so that you are aware of what information we collect, how we use it, and under what
if any, we disclose it.
at the address listed here: https://reg-names.com/contact
Reg-Names supports the EU-U.S. Privacy Shield Framework. Reg-Names is committed to subjecting all
personal information received from European Union (EU) member countries to the Privacy Shield
Framework’s applicable Principles. You can learn more about the Privacy Shield Framework by
the U.S. Department of Commerce's Privacy Shield.
Reg-Names is responsible for the processing of the personal information we receive, under the
Privacy Shield Framework, and any subsequent transfers of said information to any third party
as an agent on behalf of Reg-Names. Reg-Names complies with the Privacy Shield Principles for
onward transfers of personal information from EU member countries, including any provisions
governing onward transfer liability.
In certain situations, Reg-Names may be required to disclose personal information in response to
lawful requests by public authorities of appropriate venue, including to meet law enforcement or
national security requirements.
If you have a personal information use concern that we have not addressed to your satisfaction,
please contact us at https://reg-names.com/contact We take your privacy and security
seriously and will work to resolve concerns.
Per the Privacy Shield web site, in certain scenarios, you may invoke binding arbitration if
dispute resolution mechanisms have failed to resolve personal information privacy matters.